Privacy Policy
This Privacy Policy is a working draft for Sperbs Timepieces LLC. It reflects the website forms, inquiry flow, Shopify store context, and client questionnaire, and should be reviewed before launch.
Information collected
Sperbs Timepieces collects information you submit through the website, including name, email address, phone number, watch inquiry details, Find A Watch requests, Sell or Trade submissions, appointment requests, preferred contact method, preferred payment discussion details, and messages.
If you submit information about a watch, Sperbs Timepieces may collect brand, model, reference, condition, photos, trade-in details, sourcing budget, and other information needed to evaluate, source, reserve, buy, sell, trade, or consign a watch.
The website may also collect basic technical information such as browser, device, pages viewed, referral source, cookies, and analytics data.
How information is used
Your information is used to respond to inquiries, send offers, arrange sourcing, reserve watches, support buying and selling conversations, manage video appointments, coordinate shipping or payment steps, improve the website, and maintain business records.
Forms and communication
Website form submissions are intended to be sent to Jason@sperbstimepieces.com, with Sperbstimepieces@gmail.com listed as a backup contact address. Sperbs Timepieces may respond by email, phone, text message, Instagram DM, or another contact method you provide or request.
Information sharing
Sperbs Timepieces does not sell personal information. Information may be shared only as needed to operate the website, respond to requests, process or discuss a transaction, verify a watch, arrange shipping, support payment, maintain records, or comply with legal obligations.
This may include sharing information with Shopify, website hosting or platform providers, email providers, analytics tools, shipping and insurance providers, payment providers, authentication or watchmaking partners, or professional advisors.
Placeholder: confirm final third-party tools, analytics platforms, email tools, payment processors, and any advertising pixels before launch.
Storage and retention
Information is stored for as long as reasonably needed for customer service, transaction records, fraud prevention, legal obligations, tax/accounting records, and business operations.
Placeholder: confirm specific retention periods, if any.
Cookies and analytics
The site may use cookies and analytics tools to understand traffic, improve the shopping experience, measure performance, and support website functionality.
Placeholder: confirm cookie banner requirements, Shopify cookies, analytics tools, advertising pixels, and opt-out requirements before launch.
Your choices
You can request access, correction, or deletion of your information by emailing Jason@sperbstimepieces.com. Some information may need to be retained for legal, tax, fraud-prevention, transaction, or business-record purposes.
Children's privacy
The website is intended for adults interested in luxury watches and is not directed to children.
Security
Sperbs Timepieces uses reasonable measures to protect information, but no website, email, text message, or online transmission can be guaranteed completely secure.
Changes to this policy
This policy may be updated as the website, Shopify setup, forms, payment process, or business operations change.
Contact
For privacy questions, contact Jason at Jason@sperbstimepieces.com or 551-388-4219.